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About Information
About Information

Hello!  I’m Amanda Shaffer.  I have over a decade of experience in educational administration and am currently broadening my skillset to include online training design.  I look forward to working with you!

  • Residence: USA
  • Address: Arlington, VA
  • Phone: + (919) 360 3605
  • E-mail: admin@teachsuccessful.ly
Experience
2019-Present
Training Specialist - United States Patent and Trademark Office

•Offered instructional design guidance to teaching staff during course development, with a focus on learning outcomes and appropriate assessments for each course
•Managed an informal, high-level training program for all staff interested in adult education principles, the USPTO Brown Bag Education Discussions
•Conducted back-end technical administration of several high-profile training programs, including diplomatic instructional programs for foreign governments on United States intellectual property policies and procedures

2015 - 2019
Senior Training Specialist - Naval Audit Service

• Developed internal processes to track records for more than 300 staff annually, ensuring that staff received all required trainings per Department of Defense, Navy, and GAO guidelines
• Served as a frontline representative for the Naval Audit Service during New Employee Training for more than 50 employees annually
• Served as a Government Purchase Card Holder for my department, managing a budget of more than $500,000 annually
• Prepared career development, education, and training programs, including adjustments for changing mission requirements.

2013 - 2015
Training and Curriculum Specialist - Air Force Family Member Programs

• Reviewed and analyzed policies, regulations, and procedures, making sure that 3 Child Development Centers with a student population of more than 450 children were operating under current guidance and best practices from the Department of Defense, Air Force, and National Association for the Education of Young Children (NAEYC)
• Participated in developing operational plans, including development of a Behavioral Management Plan that has served as the basis for Air Force-wide policy
• Made recommendations for improving methods, including participating in the formation of the base Inclusion Action Team to better serve families with special needs and ensure that they are receiving the most inclusive care that meets their needs

Education
2019 - 2020
George Mason University

Graduate Certificate in Instructional Design and E-Learning

2011 - 2015
North Carolina State University

Master of the Arts in Teaching

1999 - 2003
University of Pittsburgh

Bachelor of Science in Developmental Psychology

Services
Educational Administration

Instructional Design

LMS Management

Online Training Development

Policy Development

Administrative Process Digitization

Training Development Software Competency
  • Adobe Captivate
    80%
  • Office 365
    95%
  • Cisco WebEx Meetings and Training Center
    95%
  • ProCreate
    90%
  • Photoshop
    80%